CDG Wireless Product Detail

  • Motorola VESTA Pallas E9-1-1 Call Taking System

Motorola VESTA Pallas E9-1-1 Call Taking System

VESTA Pallas is an intelligent E9-1-1 call taking system designed for small to medium sized PSAPs up to 10 positions. Its advanced client/server architecture allows integration with ORION MapStar™ GIS and Motorola radio dispatch consoles for a powerful E9-1-1 call taking and radio dispatching solution.

  • Dual ALI provider ability
    Allows connectivity to a private ALI database as well as a backup telephone company-based database.
  • Easy-to-use graphical interface
    Icon-based environment simplifies training, speeds implementation and puts critical information at your fingertips for a more effective response.
  • Instant Recall Recorder (IRR) and call history
    Conversations are recorded for easy play-back and forwarding to other users. Depending on system configuration, phone and radio conversations can be recorded.
  • Integration with Motorola radio dispatch and ORION
    Motorola has certified the integration of VESTA Pallas with ORION MapStar and Motorola Gold Elite radio dispatch consoles. This integrated system enables efficient call-handling of E9-1-1 call-handling and emergency response dispatches at a single station
  • Powerful CTI (Computer Telephony Integration)
    Communicate via desktop, phone or both with features such as call holding, call waiting and conferencing.
  • Standards Compliant
    Wireless Phase I and II compliant.
  • User-configuration desktop
    Customize desktops to meet special user needs or shift assignments. Operators access their own desktop at any workstation.
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